Welcome to MyBookshelfs.com! We’re committed to providing a seamless and satisfying shopping experience. Please take a moment to review our Shipping and Return Policy below.
Shipping Policy
1. Order Processing Time
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All orders are processed within 1-2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped, including tracking information.
2. Shipping Charges
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We offer free standard shipping on all orders above ₹499 within India.
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For orders below ₹499, a flat shipping fee of ₹49 will be applied at checkout.
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Express shipping is available at an additional cost and can be selected during checkout.
3. Estimated Delivery Time
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Standard Delivery: 3–7 business days.
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Express Delivery: 1–3 business days (available in select pin codes).
Note: Delivery times may vary based on your location and unforeseen courier delays.
4. Delivery Areas
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We currently ship across all major cities and towns in India.
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For remote or restricted areas, please contact our support team before placing your order.
Return & Exchange Policy
1. Return Eligibility
You may request a return or exchange under the following conditions:
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Item is damaged, defective, or incorrect.
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Return request is raised within 7 days of delivery.
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The product is unused, in its original packaging, and includes all tags and accessories.
2. Non-Returnable Items
The following items cannot be returned:
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Items purchased during clearance sales or with a “Final Sale” label.
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Products damaged due to misuse or improper handling.
3. Return Process
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Email us at support@mybookshelfs.com with your order number and a photo/video of the issue.
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Once approved, we’ll arrange a pickup from your location or guide you through the return shipment.
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Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the item.
4. Exchange Policy
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If you’d like to exchange an item, follow the return process and indicate the new product you’d like.
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Exchanges are subject to product availability.
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Exchanged products will be deliverd in 5 to 7 days.
💬 Need Help?
If you have any questions or need assistance with your order, feel free to reach out:
📧 Email: support@mybookshelfs.com
📞 Phone: +91-7887289663
📍 Website: www.mybookshelfs.com
Thank you for shopping with MyBookshelfs.com – Your trusted destination for books, stationery, and more! 📚